Robotization driving insurance agencies out of business?

According to an opinion poll carried out by the Swiss magazine Schweizer Versicherung, 40% of the agencies are doomed to disappear in upcoming years. The survey conducted with approximately 1500 market professionals found that digital transformation will particularly affect the distribution of insurance products.


Nowadays customers would rather purchase contracts online. Only 24% of the individuals polled think, however, that employment in the insurance sector is under threat of robotization.


The brokerage sector will not be affected by the upset distribution pattern. For this kind of Service, customers would rather go to an office to seek customized advice.


The survey also found that the technological revolution is not the only concern for the professionals. Consecutive regulatory restrictions constitute another equally worrisome issue for insurers.


More information in the October issue of Atlas Magazine available here:


Posted on Wednesday Oct 18
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